Terms of service

Last Updated: February 4, 2026

Welcome to Wicks & Wax! By accessing or using our website, you agree to the following Terms of Service. Please read them carefully.

1. General Information

Wicks & Wax (the "Site", "we", "us", or "our") operates this website and provides products and services subject to these Terms of Service. By using our site, you agree to comply with these terms.

2. Payment & Taxes

We accept the following payment methods:

  • Mastercard, Visa, American Express, Discover, Diners Club
  • PayPal, Apple Pay, Bancontact, Interac, Google Pay, iDEAL

All prices are listed in Canadian Dollars (CAD). Applicable GST and PST taxes are charged based on British Columbia tax laws. If a business customer is PST-exempt, they must provide valid documentation, and PST will not be charged.

3. Ownership of Content

All content on this website, including text, images, logos, and product descriptions, is owned by Wicks and Wax. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

4. Limitation of Liability

Wicks & Wax is not responsible for any indirect, incidental, or consequential damages, including but not limited to:

  • Loss of profits due to delayed shipments
  • Issues caused by third-party shipping carriers
  • Technical errors on our website

5. Product Use Disclaimer

Our products are intended for their described use only. Wicks & Wax is not liable for any damages, injuries, or issues resulting from improper use of our products. Customers are responsible for following all safety guidelines.

6. Customer Accounts

  • Customers may create an account for easier shopping and order tracking.
  • We reserve the right to suspend or terminate accounts if a user violates our policies, engages in fraudulent activity, or misuses our website.
  • If you wish to delete your account, please contact us with a request, and we will process the deletion.

7. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will take effect immediately upon posting on our website.

If you have any questions, please contact us at info@wicksandwax.com.